The IRS will not initiate any email contact with you without your consent. When you sign up for any of the IRS online applications through the IRS, gov, we'll confirm it. The IRS does not initiate contact with taxpayers via email, text messages, or social media channels to request personal or financial information. This includes requests for PIN numbers, passwords, or similar access information for credit cards, banks, or other financial accounts.
Contact your local IRS office (IRS Taxpayer Assistance Centers) for when you think your tax problem is best addressed with an in-person IRS agent. Service hours and other local information are provided by state. These tech-savvy criminals can fake caller ID to make your calls appear to come from an official number or location. The Attorney General provides consumer alerts to inform the public about unfair, deceptive, or deceptive business practices, and to provide information and guidance on other topics of interest.
You can answer simple questions using the IRS Interactive Tax Assistant online, but for more difficult issues, you'll need to call one of their help numbers or visit a local Tax Assistance Center. However, the IRS warned in December that the COVID-19 pandemic continues to cause some delays in services. If you haven't resolved your problem yet, you can contact the Taxpayer Defense Service, an independent branch of the IRS responsible for helping people with their tax problems. It's no substitute for speaking directly with a tax expert, but the site can point you in the right direction when you need answers to basic tax questions.
If you want to contact the IRS about a personal tax matter, try calling the IRS toll-free number at 1-800-829-1040 between 7 a.m. and 7 p.m., Monday through Friday. If you receive an email claiming to be from the IRS that contains a request for personal information, taxes associated with a large investment, inheritance, or lottery. And they may even have some of your personal information when they call, for example, the last four digits of your SSN or your correct date and year.
You should not send us personal information by email unless it is through a secure online IRS request through the IRS. An electronic mailbox has been created to report suspicious emails that claim to have been sent by the IRS. The caller claims to be from the IRS and tells them that the IRS is filing a lawsuit against them for back taxes. The IRS maintains a network of local offices known as Taxpayer Assistance Centers (TACs), where you can go to ask questions and get service.